Privacy Policy

1. Introduction

Her Ruby, operated by Lael Ventures (“we,” “us,” or “our”), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and mobile applications (collectively, the “Service”).

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy legislation.

2. Information We Collect

Information you provide:

• Account registration details (name, email address)
• Health and wellness data entered through daily check-ins and symptom tracking
• Payment information (processed securely via Stripe; we never store card details)
• Identity verification data for Ruby Circle community access
• Communications you send to us

Information collected automatically:

• Device information and browser type
• Usage data and analytics
• IP address and approximate location

3. How We Use Your Information

• To provide and maintain the Service
• To personalize your wellness experience and AI-driven insights
• To process transactions and send related information
• To send you updates, newsletters, and marketing communications (with your consent)
• To provide aggregate, anonymized employer wellness dashboards (individual data is never shared)
• To comply with legal obligations

4. Data Storage and Security

All personal data is stored on servers located in Canada. We use end-to-end encryption and industry-standard security measures to protect your information. Your wellness data is yours — always.

5. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers who assist in operating the platform (e.g., payment processing via Stripe)
• Employers only in aggregate, anonymized form through HR dashboards
• Legal authorities when required by law

6. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Withdraw consent for the collection, use, or disclosure of your information
• Request deletion of your data

7. Cookies

We use essential cookies to operate the Service and analytics cookies to improve your experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: info@herruby.com
Location: Ontario, Canada